Health experts are warning of a potential “tripledemic” during the next several months. Get tested today with reliability that only IGeneX can provide.
Find out why IGeneX is the global leader in the research and development of tests that accurately detect Lyme disease, Relapsing Fever, and other tick-borne diseases. At IGeneX, we make it our singular mission to offer best-in-class testing for tick-borne diseases that delivers the most comprehensive and accurate results possible, so you can find the right treatment path to restore your health and get back to enjoying your life.
A seamless experience for patients and providers.
Ship everything to IGeneX. We will conduct the appropriate tests and send the results to the prescribing physician.
IGENEX PATIENT SUCCESS STORIES
GET STARTED WITH IGENEX TODAY
The first step in getting tested with IGeneX is to order a test collection kit. Choose between a Blood, Urine, or Miscellaneous kit, depending on the test you will be doing. The Blood Kit is the most common, and works with 95% of tests. Doctors can order unlimited quantities of kits at no charge. Patients are required to deposit $20, which is applied to the testing fees.
IGENEX LABORATORY FEATURED IN
Popular podcast Tick Boot Camp recently invited Stuti Vora, customer service supervisor of IGeneX, to discuss how and why IGeneX has become the laboratory most trusted by patients in the Lyme disease community.
Each health insurance policy is different. To ensure that you will be reimbursed for services rendered at IGeneX, we recommend you contact your health insurance carrier for benefit-specific information in advance.
Please refer to the IGeneX price list for test descriptions and CPT (procedure) codes click here.
IGeneX is not required to be FDA approved. IGeneX provides services on clinical samples. We do not sell test kits.
IGeneX is open Monday through Friday 8:00 am — 5:00 pm, PST (Except Holidays). Our phlebotomy hours are Monday through Friday 8:30 am — 4:00 pm, PST.
IGeneX has started to take test kit deposits in order to streamline the ordering and processing of both your test kits as well as your samples. This deposit will be deducted from the total cost of test(s). In order to receive credit for the deposit against the cost of testing, please use the original test requisition form received with the kit. (Copies will not be accepted)
Test Kit Deposit Refund Policy
The $20 test kit deposit is non-refundable under the following conditions:
Additional insurance billing information is needed. Please fax a copy of front and back of your Primary Healthcare Insurance card to (650) 424-1196 or mail to the address below:
Attn: Billing Department
556 Gibraltar Drive
Milpitas, CA 95035