- Why IGeneX?
- COVID-19 Tests
- Order a Kit
- Diseases & Tests
FIND A PHLEBOTOMIST: During COVID-19, many offices are using virtual appointments with patients, making phlebotomy access challenging. We have compiled a full list of IGeneX affiliated phlebotomists, as well as additional phlebotomy resources, on our Blood Draw Locator page.
RNA and Antibody Testing Now Available!
Fast, accurate testing to determine the presence of Coronavirus and SARS-CoV-2 antibodies.
TO GET TESTED.
TICK-BORNE DISEASE TESTING
IGeneX is a leading testing lab for Lyme Disease, Relapsing Fever, Babesia, Bartonella, Rickettsia, and other Tick-Borne diseases.
TO GET TESTED.
THE IGENEX ADVANTAGE
For over 25 years, IGeneX has been the global leader in the research and development of tests that accurately detect Lyme disease, Relapsing Fever, and other tick-borne diseases. Tick-borne illnesses can affect every part of your life, and without effective diagnosis and treatment, symptoms can often worsen and progress into severe and even life-threatening health issues. And when you can’t find the cause or a way to get better, your quality of life suffers. At IGeneX, we make it our singular mission to offer best-in-class testing for tick-borne diseases that delivers the most comprehensive and accurate results possible, so you can find the right treatment path to restore your health and get back to enjoying your life.
HOW IT WORKS
Complete the paperwork with your doctor to determine which tests IGeneX should conduct with your samples.
IGENEX SUCCESS STORIES
IGENEX FEATURED IN
IGeneX now offers testing to patients in Mexico through a partnership with CENAREM, a specialized laboratory with more than 30 locations throughout Mexico, including in Guadalajara, Monterrey, and Mexico City. Find out more about CENAREM today.
IGeneX has started to take test kit deposits in order to streamline the ordering and processing of both your test kits as well as your samples. This deposit will be deducted from the total cost of test(s). In order to receive credit for the deposit against the cost of testing, please use the original test requisition form received with the kit. (Copies will not be accepted)
Test Kit Deposit Refund Policy
The $20 test kit deposit is non-refundable under the following conditions:
Additional insurance billing information is needed. Please fax a copy of front and back of your Primary Healthcare Insurance card to (650) 424-1196 or mail to the address below:
Attn: Billing Department
556 Gibraltar Drive
Milpitas, CA 95035
You may receive an IGeneX patient statement for a variety of reasons, for example:
Please make payment to IGeneX using one of the following methods:
IGeneX will accept patients with Medicare Part B (Medical) Coverage. To ensure coverage on your services rendered at IGeneX, your ordering/referring physician must also be eligible to refer Medicare patients. Your ordering/referring physician must meet the following three requirements:
IGeneX, also accepts most Medicare Preferred Provider Organization (PPO) Plans offered by a private company that contracts with Medicare. Some Medicare Health Maintenance Organizations (HMO) Plans may allow you to receive some out-of-network services.
To ensure benefit coverage, please contact your Medicare insurance company for benefit-specific information.
Please refer to IGeneX Payment and Billing policies for details click here .
IGeneX is a nonparticipating provider and does not agree to accept the Tricare-allowable charge or file claims on behalf of the beneficiary. IGeneX may charge up to 15% above the Tricare allowable charge.