UPDATE: As of 01/03/22, the COVID-19 IgXSpot test is no longer being offered.
New! Test Directory
THE DIRECTORY
5-STAR COVID-19 TESTING
IGeneX is pleased to provide COVID-19 testing for Corporations, Governments, Schools, Assisted Living Facilities and Professional Sports Teams. Including IGeneX’s home town, the City of Milpitas, California. Read more >>
FIND A PHLEBOTOMIST: During COVID-19, many offices are using virtual appointments with patients, making phlebotomy access challenging. We have compiled a full list of IGeneX affiliated phlebotomists, as well as additional phlebotomy resources, on our Blood Draw Locator page.
THE IGENEX ADVANTAGE
For over 30 years, IGeneX has been the global leader in the research and development of tests that accurately detect Lyme disease, Relapsing Fever, and other tick-borne diseases. Tick-borne illnesses can affect every part of your life, and without effective diagnosis and treatment, symptoms can often worsen and progress into severe and even life-threatening health issues. And when you can’t find the cause or a way to get better, your quality of life suffers. At IGeneX, we make it our singular mission to offer best-in-class testing for tick-borne diseases that delivers the most comprehensive and accurate results possible, so you can find the right treatment path to restore your health and get back to enjoying your life.
COVID-19 TESTING
FOR AIRLINE TRAVELERS
Get accurate SARS-CoV-2 testing that is accepted at most destinations.
Choose to get test results in 24 hours or on the same day.
TO GET TESTED.
HOW IT WORKS
Order a kit
Order a collection kit right here on the IGeneX website for a small deposit that will be applied to your testing fees.
Complete Paperwork
Complete the paperwork with your doctor to determine which tests IGeneX should conduct with your samples.
Get Blood Drawn
Take your collection kit to a blood draw site or collect your urine or miscellaneous sample at home.
Get Results
IGENEX SUCCESS STORIES
IGENEX FEATURED IN
“Doctors told me it was just ‘stress’ or ‘All in my head’, but I finally figured it out and you can too. …… The best lab to do this is called IGeneX.”
“IGeneX confirmed the presence of Lyme disease in her blood, caused by the bite of an infected tick”
“I decided to have IGeneX testing, which is more accurate than the testing available through Labcorp, Quest and similar mainstream labs.”
Testing for Patients in Mexico
IGeneX now offers testing to patients in Mexico through a partnership with CENAREM, a specialized laboratory with more than 30 locations throughout Mexico, including in Guadalajara, Monterrey, and Mexico City. Find out more about CENAREM today.
What are Ticks?
Ticks come in a lot of different varieties, and are most often found in grassy or wooded areas. Learn more about how you can spot a potentially dangerous tick.
Symptom Checker
If you’ve been sick and aren’t getting better, use this symptom checker to determine your likelihood of having Lyme disease or other associated tick-borne illnesses.
Order a Kit or Test
You or your doctor can order a specimen collection kit directly from IGeneX. This includes the Blood Kit, Urine Kit, and Miscellaneous Kit. To see all the tests available from IGeneX, please download the Test Requisition Form.
FAQs
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Does IGeneX bill insurance?
- IGeneX does not accept assignment from or submit claims to insurance companies except for patients who have Medicare – Medical (Part B) coverage.
- Medicare Part B payments may be made directly to patients; patients will be responsible for reimbursing IGeneX for any payments they receive and for any services that are not covered by Medicare.
- IGeneX will send you an itemized statement of charges. The statement lists the services you received, along with the amount charged, and the CPT (procedure) codes.
Each health insurance policy is different. To ensure that you will be reimbursed for services rendered at IGeneX, we recommend you contact your health insurance carrier for benefit-specific information in advance.
Please refer to the IGeneX price list for test descriptions and CPT (procedure) codes click here.
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Is IGeneX FDA approved?
IGeneX is not required to be FDA approved. IGeneX provides services on clinical samples. We do not sell test kits.
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What are your hours of operation?
IGeneX is open Monday through Friday 8:00 am — 5:00 pm, PST (Except Holidays). Our phlebotomy hours are Monday through Friday 8:30 am — 4:00 pm, PST.
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Why is there a deposit for test kits?
IGeneX has started to take test kit deposits in order to streamline the ordering and processing of both your test kits as well as your samples. This deposit will be deducted from the total cost of test(s). In order to receive credit for the deposit against the cost of testing, please use the original test requisition form received with the kit. (Copies will not be accepted)
Test Kit Deposit Refund Policy
The $20 test kit deposit is non-refundable under the following conditions:- Unused Test Kit
- Expired Test Kit
- Test(s) Cancellation
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I received an IGeneX patient statement indicating my coverage may be covered by another payer or under a capitation managed care plan. What should I do?
Additional insurance billing information is needed. Please fax a copy of front and back of your Primary Healthcare Insurance card to (650) 424-1196 or mail to the address below:
IGeneX, Inc.
Attn: Billing Department
556 Gibraltar Drive
Milpitas, CA 95035
